Last Modified: July 31, 2026
PLEASE READ THESE TERMS CAREFULLY.
Welcome to the Terms of Service (the “Terms” or “Agreement”) for the TicketRecon website and web application located at https://www.ticketrecon.com (collectively, the "Platform") operated by RT&H Inc. ("TicketRecon,” “we,” “us,” or “our”). The Platform and any content, tools, features, and/or functionality offered on or through the Platform are collectively referred to as the “Services”. For purposes of these Terms, “you” and “your” means the person or entity using the Services.
These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your rights and responsibilities. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.
TicketRecon may update these Terms from time to time. When these changes are made, TicketRecon will make a new copy of the Terms available at https://www.ticketrecon.com/terms. If you keep using the Services after we update these Terms, we will treat your continued use as your agreement to the changes.
For purposes of these Terms, “you” and “your” means the person or entity using the Services.
DISPUTES ABOUT THESE TERMS AND THE SERVICES ARE SUBJECT TO BINDING ARBITRATION AS SET FORTH IN THE “MANDATORY ARBITRATION AND CLASS ACTION WAIVER” SECTION BELOW.
USING THE SERVICES
Eligibility. To use the Services, you must be at least eighteen (18) years of age and have the legal capacity to enter into these Terms.
The Services. The Services include, without limitation, a web-based reconciliation and accounting workflow tool designed for ticket brokers. The Services enable you to match credit card charges to purchase orders, reconcile marketplace payments with invoices, track saved reconciliation runs, and manage accounting workflows through supported third-party integrations such as QuickBooks Online. The Services may also include data import, export, transformation, reporting features, and any other content, tools, features, or functionality made available on or through the Platform. TicketRecon’s features and functionalities may evolve over time through updates. You acknowledge and agree that TicketRecon reserves the right to update, modify, or discontinue certain features at any time without liability.
Access. You may access and use the Services through the TicketRecon website and web application at https://www.ticketrecon.com using a compatible web browser. There is no downloadable mobile application. These Terms apply to your use of the Services regardless of the device or browser you use to access them.
Use. We hereby permit you to use the Services for your internal business purposes, provided that you comply with these Terms. If any software, content, or other materials owned or controlled by us are distributed to you as part of your use of the Services, we hereby grant you a non-assignable, non-sublicensable, non-transferable, and non-exclusive right and license to access and use such software, content, and materials provided to you as part of the Services, solely for the purpose of enabling you to use the Services as permitted by these Terms. You agree to use the Services responsibly and in compliance with applicable laws and regulations. TicketRecon may monitor usage patterns to prevent abuse and may suspend or terminate access in accordance with Section 6.
System Requirements. You are responsible for providing the computer, internet access, and compatible web browser necessary to access and use the Services. We do not guarantee that the Services will be compatible with all browsers, operating systems, or device configurations. You are solely responsible for any fees, costs, or expenses incurred in connection with your access to and use of the Services.
1.6 Restrictions. You agree not to, and will not permit others to do any of the following: (i) copy, reproduce, or create derivative works based on the Services; (ii) share access to the Services with any third party without our permission; (iii) use the Services on behalf of any third party except as expressly permitted by us; (iv) incorporate the Services into any other software, product, or service offering; (v) interfere with or circumvent any security, performance, or usage-limiting features of the Services; (vi) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or logic of the Services, except as expressly permitted by applicable law and only upon prior written notice; (vii) remove, obscure, or alter any proprietary notices, disclaimers, or branding appearing in the Services; (viii) use the Services for competitive analysis or to develop a competing product or service; (ix) use the Services for any illegal, harmful, threatening, or otherwise objectionable purpose; (x) encourage or assist any third party in any of the foregoing activities; or (xi) infringe or violate another party’s intellectual property rights through use of the Services.
YOUR CONTENT AND ACCOUNTS
Privacy Protection. Our Privacy Policy, available at https://www.ticketrecon.com/Policies/privacy-policy-ticketrecon, describes how we collect, use, and protect your Personal Data. By using the Services, you agree to the practices described in the Privacy Policy.
Your Content. You retain all ownership rights in and to any data, text, files, records, or other content you submit, upload, or otherwise provide to the Services ("Your Content”). We do not claim ownership of Your Content. You grant us a limited, non-exclusive license to use, store, reproduce, and process Your Content solely to provide and support the Services, comply with law, and as otherwise described in these Terms. You are solely responsible for Your Content and represent and warrant that you have all necessary rights, consents, and authority to submit Your Content and grant the rights described above. All content you upload is private and viewable only within your own account. We reserve the right to remove any of Your Content from the Services at our discretion, including where it violates these Terms or applicable law.
Usage Data. TicketRecon may collect and use data relating to your access, interactions, and usage of the Services, including technical logs, performance metrics, device identifiers, browser information, and system events (“Usage Data”). TicketRecon owns all rights, title, and interest in and to Usage Data. We may use Usage Data for analytics, troubleshooting, system improvement, and service optimization, provided that it does not include or reveal Your Content in identifiable form.
Data Retention. TicketRecon will never sell your Personal Data to any third party, and will not share your Personal Data with third parties for their own independent purposes. We may retain Your Content as needed to deliver the Services, fulfill your requests, maintain service continuity, or comply with legal obligations. Separately, we collect and retain Usage Data, including logs and metadata generated through your use of the Services. As described in Section 2.3, TicketRecon owns all rights in and to Usage Data, which may be used for analytics, performance optimization, and improving the reliability of our systems.
Account Registration and Security. To access the Services, you are required to create an account. You agree to provide accurate, complete, and up-to-date account information, and to keep your login credentials secure. You are solely responsible for activity on your account. Notify us immediately at support@ticketrecon.com if you suspect unauthorized access to your account. We may suspend or terminate accounts in our sole discretion as further described in Section 6.
Third-Party Applications and Integrations. The Services may allow you to connect or use third-party applications, services, or platforms, including QuickBooks Online, marketplace providers, and notification services such as Slack or Discord (“Third-Party Integrations”). Your use of any Third-Party Integration is solely governed by the terms and privacy policies of that provider. We do not control, endorse, or assume liability for any Third-Party Integration. Your interactions with such services are at your own risk. You may disconnect Third-Party Integrations at any time through the applicable settings within the Services.
INTELLECTUAL PROPERTY
TicketRecon Intellectual Property. These Terms grant you a limited right to access and use the Services as provided. Except for rights explicitly granted to you in these Terms, TicketRecon and its licensors retain all rights, title, and interest in and to the Services, including all related software, algorithms, user interfaces, documentation, and proprietary technologies. You do not acquire any ownership interest or license in the Services or any underlying system or architecture, whether by implication, estoppel, or otherwise. Nothing in these Terms grants you any rights to access or use the source code or internal logic of any component of the Services.
Feedback. We welcome any suggestions, ideas, improvements, or recommendations provided by you relating to TicketRecon, our Services, or the functionality of our Services (“Feedback”). By submitting any Feedback, you agree that we may use such Feedback without restriction. You hereby assign to us all rights, title, and interest in and to any Feedback you submit. Where assignment is not permitted by law, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and incorporate your Feedback into the Services or other products without compensation or attribution. We are under no obligation to use or act on any Feedback.
DISCLAIMER OF WARRANTIES
Disclaimer of Warranties. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKETRECON SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.
THE SERVICES PROCESS AND DISPLAY DATA BASED ON INFORMATION YOU PROVIDE AND DATA OBTAINED FROM THIRD-PARTY INTEGRATIONS. YOU UNDERSTAND AND AGREE THAT: (I) RECONCILIATION RESULTS, REPORTS, AND OTHER SERVICE OUTPUTS MAY CONTAIN ERRORS OR INACCURACIES DUE TO INCOMPLETE, INCORRECT, OR OUTDATED SOURCE DATA; (II) SERVICE OUTPUTS ARE GENERATED AUTOMATICALLY AND ARE NOT INDEPENDENTLY VERIFIED BY TICKETRECON; AND (III) YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY OF ANY DATA OR RESULTS BEFORE RELYING ON THEM FOR ACCOUNTING, FINANCIAL, OR BUSINESS DECISIONS.
YOU ACKNOWLEDGE THAT NO INFORMATION OR OUTPUT PROVIDED BY THE SERVICES CONSTITUTES LEGAL, FINANCIAL, TAX, OR OTHER PROFESSIONAL ADVICE. TICKETRECON DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR SUITABLE FOR ANY PARTICULAR PURPOSE, AND YOU ARE SOLELY RESPONSIBLE FOR EVALUATING ANY OUTPUT BEFORE USING IT IN ANY SETTING.
TICKETRECON MAY MODIFY, SUSPEND, OR UPDATE THE SERVICES AT ANY TIME WITHOUT NOTICE. YOU ACKNOWLEDGE THAT RESULTS AND FUNCTIONALITY MAY VARY OVER TIME.
YOU ACKNOWLEDGE THAT YOU HAVE NOT RELIED ON ANY REPRESENTATIONS OR WARRANTIES NOT EXPRESSLY SET FORTH IN THESE TERMS.
PAYMENT TERMS
Payment Authorization. You acknowledge and agree that all the payment information you provide to TicketRecon is accurate, current, and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or to our payment processor.
You agree to pay the price of subscription plus all applicable taxes (the “Full Payment Amount”) and authorize us or our payment processor to charge your payment method for the Full Payment Amount on a recurring basis in accordance with your selected billing period (e.g., monthly or annually, as applicable).
Authorized Payment Methods. You may use any payment method accepted by TicketRecon as listed on the Services. We will collect your payment information in order to carry out collection of payment. We may utilize third party payment processors to process payments on our behalf. We do not guarantee the availability of any specific method at any given time and may add, suspend, or remove payment methods at our discretion.
Refunds and Consumer Rights. Except as stated in these Terms, all Full Payment Amounts are final and non-refundable. No pro-rata or partial refunds will be issued upon termination or account closure, except where required by applicable law (see Section 6 for additional detail). We are not responsible for providing or processing refunds unless required by law. Notwithstanding the foregoing, certain jurisdictions (including California and New York) may provide consumer rights that apply to you. These Terms do not limit or waive any non-waivable rights you may have under such laws.
Payment Processing. We use one or more third-party payment processors (each, a "Payment Processor") to provide payment processing services in connection with the Services. The identity of our current Payment Processor(s) may be found on the Platform or provided to you during checkout. By submitting payment information through the Services, you agree to be bound by the applicable Payment Processor's terms and conditions, as updated from time to time. You authorize us to share the information you provide to us with our Payment Processor(s) as necessary to facilitate payments, comply with applicable law, and operate the Services. A Payment Processor may collect and process personal data in accordance with its own privacy policy. We do not control and are not responsible for any Payment Processor's handling of your information. Your access to payment-enabled features may be suspended or terminated if you violate the applicable Payment Processor's terms or if a Payment Processor declines to process a transaction. Each Payment Processor is solely responsible for the performance and security of its payment services, and any disputes related to those services must be resolved directly with the applicable Payment Processor. In the event of any conflict between these Terms and a Payment Processor's terms with respect to payment processing, the Payment Processor's terms will control.
Free and Beta Services. If you receive any Services free of charge (e.g., trial or zero-dollar proof of concept) or released as beta, pilot, limited release, non-production, or evaluation (“Beta Features”), you acknowledge and accept that such Services are provided “AS-IS”, without any representations, warranties, support, maintenance, or other obligation of any kind from TicketRecon. Beta Features are experimental in nature and may contain errors, defects, or other issues that could cause system failures or data loss. You acknowledge that Beta Features are intended for testing purposes and may not perform at the level of a commercially available service. TicketRecon may provide Beta Features to different categories of users and may apply different terms, duration limits, or access restrictions to each category in its sole discretion. Unless otherwise mutually agreed in writing, beta access may be provided for a limited duration, and TicketRecon may terminate your access to, or use of, a free Service or a Beta Feature at any time, which may include permanent deletion of Your Content. By participating in any beta testing program, you are encouraged to provide Feedback regarding your experience, including reporting bugs, errors, and performance issues. Any Feedback you submit will be treated in accordance with Section 3.2 of these Terms.
TERMINATION
Termination by TicketRecon. TicketRecon may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including but not limited to: (i) your breach of these Terms, provided that if the breach is reasonably capable of cure, TicketRecon will give you at least thirty (30) days’ written notice and an opportunity to cure before terminating solely on the basis of such breach; (ii) your failure to pay any amounts due under these Terms, provided that TicketRecon will give you at least ten (10) days’ written notice and an opportunity to cure before terminating solely for nonpayment; (iii) conduct that TicketRecon reasonably believes is harmful to other users, third parties, or the business interests of TicketRecon; (iv) upon request by law enforcement or a government agency; or (v) discontinuation or material modification of the Services. Except as provided in clauses (i) and (ii) above, TicketRecon will use commercially reasonable efforts to notify you of any such suspension or termination, but is not required to do so in all circumstances.
Account Closure by You. You may request to close your account at any time by contacting us at support@ticketrecon.com. Account closure will take effect at the end of your then-current billing period. You will retain access to the Services until the effective date of closure. Refunds upon account closure are governed by Section 5.3. Closure of your account does not relieve you of any obligation to pay outstanding fees or amounts owed under these Terms at the time of closure.
Effect of Termination. Upon termination or closure of your account: (i) your right to access and use the Services will immediately cease, except that you may retain limited access solely to retrieve or export Your Content during any post-termination export period provided under our Privacy Policy; (ii) any licenses granted to you under these Terms will automatically terminate; (iii) you remain liable for all fees, charges, and amounts accrued prior to the effective date of termination, including the Full Payment Amount for the billing period in which termination occurs; (iv) refunds upon termination are governed by Section 5.3; and (v) TicketRecon may retain or delete Your Content in accordance with Section 2.4 (Data Retention) and our Privacy Policy. TicketRecon may, in its sole discretion, provide you with a reasonable period following termination to retrieve or export Your Content, but is under no obligation to do so except as expressly provided in our Privacy Policy.
Survival. Termination of these Terms will not affect any rights or obligations that have accrued prior to the effective date of termination. All provisions of these Terms that by their nature should survive termination will remain in full force and effect, including but not limited to Sections 2 (Your Content and Accounts), 3 (Intellectual Property), 4 (Disclaimer of Warranties), 5 (Payment Terms), 6 (Termination), 7 (Indemnification), 8 (Limitation of Liability), 9 (Mandatory Arbitration and Class Action Waiver), and 10 (Miscellaneous).
INDEMNIFICATION
Indemnification. You agree to indemnify, defend, and hold harmless TicketRecon, its affiliates, and each of their respective officers, directors, employees, contractors, agents, licensors, and representatives from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and penalties imposed by a governmental or regulatory authority) arising out of or relating to: (i) your breach or violation of these Terms; (ii) your use or misuse of the Services, including reliance on reconciliation results or other Service outputs; (iii) any data, records, or other content you submit, upload, or provide through the Services, including any claim that such content infringes, misappropriates, or violates the intellectual property, privacy, or other rights of any third party; (iv) your violation of any applicable law or regulation in connection with your use of the Services; (v) your use of the Services to process, store, or transmit prohibited or unlawful content; or (vi) your use of any Third-Party Integrations accessed through the Services. TicketRecon reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense.
LIMITATION OF LIABILITY
Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TICKETRECON, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR REPRESENTATIVES BE LIABLE: (I) FOR ANY AMOUNT EXCEEDING ONE HUNDRED DOLLARS ($100) IN THE AGGREGATE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES; OR (II) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, LOSS OF DATA, OR DIMINUTION IN VALUE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF TICKETRECON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE REMEDY OTHERWISE FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO THE ABOVE MAY NOT APPLY TO YOU IN FULL.
Essential Basis for the Bargain. YOU ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS OF LIABILITY ARE AN ESSENTIAL PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND TICKETRECON AND THAT TICKETRECON WOULD NOT PROVIDE THE SERVICES TO YOU WITHOUT YOUR AGREEMENT TO THESE LIMITATIONS.
MANDATORY ARBITRATION AND CLASS ACTION WAIVER
9.1 Arbitration. If a dispute arises concerning the interpretation of these Terms or the performance of either Party under them, the Parties agree to first attempt resolution through good faith executive-level discussions. Either Party may initiate this process by delivering a written notice describing the nature of the dispute, the relief sought, and the notifying Party’s contact information (a "Notice of Dispute"). A Notice of Dispute must be delivered in accordance with Section 10.8. If the Parties are unable to resolve the dispute within ten (10) business days, the matter shall be resolved by binding arbitration pursuant to the Commercial Arbitration Rules of the American Arbitration Association, as modified by this section, and in accordance with the Federal Arbitration Act (Title 9 of the United States Code).
The arbitration shall be administered by the AAA and decided by a single arbitrator selected in accordance with the AAA rules; provided, however, that either Party may request a panel of three (3) arbitrators if the amount in controversy exceeds Two Hundred Fifty Thousand Dollars ($250,000), exclusive of interest and costs. The legal seat of arbitration shall be Wilmington, Delaware, but unless the Parties agree otherwise, the arbitration proceedings (including hearings) shall be conducted remotely by video conference or other virtual means. The arbitration must be initiated within a reasonable time after the dispute arises, and all statutes of limitation that would apply in a judicial proceeding shall apply. The arbitrator's (or arbitrators') decision shall be final and binding, and judgment may be entered thereon in any court of competent jurisdiction. No arbitration may include any person or entity not a party to this Agreement without both Parties’ written consent. Each Party waives any right to appeal, review, or vacate the award, except as permitted under the Federal Arbitration Act.
The prevailing Party, as determined by the arbitrators, shall be entitled to recover all costs and fees, including reasonable attorneys’ fees, arbitration and administrative fees, and out-of-pocket expenses. For the avoidance of doubt, the recovery of costs and fees under this Section 9.1 is not subject to the limitation of liability set forth in Section 8.1.
9.2 Class Action Waiver. YOU AND TICKETRECON AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS SPECIFIC PROVISION IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.
MISCELLANEOUS
Authority. Each party represents that it has full authority to enter into these Terms and bind itself to its terms.
Governing Law and Jurisdiction. These Terms will be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of laws principles. Subject to Section 9 (Mandatory Arbitration and Class Action Waiver), you and TicketRecon agree that any legal action or proceeding not subject to arbitration under Section 9, or any action to compel arbitration, enforce an arbitration award, or seek provisional or injunctive relief, will be brought exclusively in the state or federal courts of appropriate jurisdiction located in Wilmington, Delaware, and venue will be proper in that court.
Amendment; No Waiver. Except for updates to these Terms made by TicketRecon in accordance with the process described in the preamble of these Terms, these Terms may not be amended except in a signed writing executed by authorized representatives of TicketRecon and a user. No delay in exercising any right or remedy or failure to object will be a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.
Force Majeure. Except for payment obligations, neither Party will be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage not caused by the obligated party; government restrictions; pandemic; or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.
Relationship of the Parties. You and we agree that no joint venture, partnership, employment, or agency relationship exists between us.
Compliance with Laws. We will comply with all applicable U.S. state and federal laws and international laws in our operation and our provision of the Services. We reserve the right to disclose any information as necessary to comply with legal obligations, including laws, regulations, legal processes, or government requests. You agree not to export, re-export, or otherwise transfer access to the Services to any country, entity, or individual prohibited by applicable export control laws or sanctions programs.
Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be replaced by a valid and enforceable provision that most closely reflects the intent of the original, and the remainder of these Terms will remain in full force and effect.
Notices. If you need to contact us for legal purposes, you may do so by email at support@ticketrecon.com or through any contact method listed on our website. We may provide you with notices via email or through any contact information associated with your account. You are responsible for keeping your contact details up to date.
Entire Agreement. These Terms, including our Privacy Policy, constitute the entire agreement between you and TicketRecon regarding the Services. It supersedes all other prior and contemporaneous proposals, agreements, or understandings, whether oral, written, or electronic. We expressly object to and reject any additional or conflicting terms you propose. Our obligations are not contingent upon the delivery of any future functionality or features unless expressly agreed to in writing. In the event of any inconsistency between these Terms and the Privacy Policy regarding the collection, use, retention, or deletion of Personal Data, the Privacy Policy will control with respect to those commitments.
Assignment. You may not assign or transfer these Terms, in whole or in part, without TicketRecon’s prior written consent, and any attempt to do so without consent will be null and void. We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms will bind and inure to the benefit of the Parties and their respective permitted successors and assigns.
No Third Party Beneficiaries. Nothing in this Agreement is intended to or will confer upon any third party any right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.
Contract for Services. These Terms are for the provision of Services and not a sale of goods. The Uniform Commercial Code (UCC), the Uniform Computer Information Transactions Act (UCITA), and the United Nations Convention on Contracts for the International Sale of Goods do not apply to these Terms.
Interpretation. The headings used in these Terms are for convenience only and will not affect the interpretation of any provision. The words “including,” “such as,” and similar terms are to be construed without limitation. These Terms will not be construed against either party as the drafter.